This Privacy Policy describes how Capital Securities LLC ("Company," "We," "Us," or "Our") collects, uses, and protects your personal information through our website and services accessible at canpaigns.com (the "Platform"). We are committed to protecting your privacy and ensuring transparency about how we handle your data.
We collect information in two primary ways: (1) Information you provide directly, such as your name, email address, phone number, and billing information when you create an account; (2) Contact data that you upload to the Platform on behalf of your campaign or organization. This contact data is processed on your behalf as a service provider and remains your property. We also collect usage data such as IP addresses and browser information for security and service improvement purposes.
We use your information to: (1) Operate and improve the Canpaigns Platform; (2) Deliver SMS messaging services you request; (3) Process billing and payments; (4) Provide customer support and respond to your inquiries; (5) Comply with legal obligations and enforce our Terms and Conditions; (6) Monitor for fraud and security threats.
You are responsible for obtaining affirmative consent from all recipients before their contact information is used to send SMS messages through the Canpaigns Platform. Recipients may opt out of receiving messages at any time by replying "STOP" to any message. We maintain and respect all opt-out requests in accordance with TCPA regulations.
We do not sell, share, or buy consumer data or opted-in contact information with third parties or affiliates for marketing purposes. Your contact lists are processed solely to deliver the services you have requested through the Platform.
We may share your information with third-party service providers who assist us in operating the Platform and delivering services to you. These service providers include Twilio (for SMS delivery) and Stripe (for payment processing). These providers are contractually obligated to use your information only to provide services to us and are required to maintain the confidentiality and security of your data.
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.
We retain your account information and contact data for as long as necessary to provide services to you and comply with legal obligations. When you delete your account, we securely delete your data within thirty (30) days, except where we are required to retain it for legal, regulatory, or business purposes.
You have the right to access, correct, or delete your personal information by contacting us. You may also unsubscribe from non-essential communications by following the unsubscribe link in our emails. To exercise any of these rights or make a data access request, please contact us using the information provided below.
The Platform is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated Privacy Policy will be effective upon posting to the Platform. Your continued use of Canpaigns following any changes means you accept the revised Privacy Policy.
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: support@canpaigns.com
